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The MSP industry is evolving fast, and the winners are those who adapt. One of the biggest growth areas for MSPs (Managed Service Providers), IT consultancies, and cloud solution providers is voice and unified communications. Businesses are moving away from expensive, outdated PABX systems and embracing cloud-based voice solutions—and that creates a massive opportunity for service providers to build recurring revenue streams.

Why Voice Wholesale Is a Game-Changer for MSPs

The voice market has shifted. Customers expect:
Flexible, cloud-first voice solutions
Unified Communications as a Service (UCaaS) with calling, messaging, and video
Compliance features like voice recording and analytics
Easy integration with existing tools like Microsoft Teams, Webex, and Zoom

If you’re not offering voice, you’re leaving money on the table. But building your own voice infrastructure is costly and complex. That’s why MSPs are turning to UCaaS Wholesalers like VoicePilot to deliver ready-made, scalable solutions.

What Is a Voice Reseller Program?

A Voice Reseller Program allows you to sell voice and collaboration services under your brand, without building the tech stack yourself. VoicePilot’s program provides:

  • Wholesale voice solutions including Microsoft Teams Calling, Zoom Phone, Webex Calling, and 8x8.
  • Cloud-based provisioning and automation via Cradle (our management platform).
  • Advanced features like AI voice recording, analytics, and compliance tools powered by Dubber.
  • White-label options so you control the customer experience.
  • Training and support to help you scale quickly.

The Recurring Revenue Opportunity

Voice is more than just a product—it’s a recurring revenue engine. When you add UCaaS and hosted voice to your portfolio, you’re not just selling a one-time project. You’re creating:

  • Monthly recurring income for every user license and add-on service.
  • Customer stickiness because voice is essential to business operations.
  • Upsell potential into contact centre solutions, compliance recording, and SIP services.

The result? Higher margins, predictable revenue, and increased customer retention.

Why Choose VoicePilot for Voice Wholesale & UCaaS Reseller Programs?

VoicePilot gives MSPs the tools to start selling voice immediately without infrastructure headaches. Here’s what makes us different:

  • Multi-UC Integration – Offer Teams, Webex, Zoom Phone, 8x8, and more from one platform.
  • Automation & Provisioning with Cradle – Deploy and manage services in minutes, not weeks.
  • Cloud Voice Wholesaler Advantage – Scale on-demand without costly hardware.
  • Recurring Revenue Focus – Build a profitable voice business model that grows over time.
  • Full Support & Enablement – From onboarding to marketing resources, we’ve got you covered.

Start Selling Voice & UCaaS Today

The UCaaS market is booming—and MSPs that move now will dominate tomorrow. Whether you’re an IT service provider, cloud consultant, or telecom reseller, VoicePilot helps you launch and scale your voice business with minimal effort and maximum margin.

Ready to explore the VoicePilot Voice Reseller Program?
Get in touch today and start building your recurring revenue stream.

Graeme Kelly
Co-Managing Director
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