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At VoicePilot, we strive to keep our clients constantly updated and share the enhancements coming regularly to our AI & UCX platforms including Dubber in 2025!
Dubber has announced a number of updates that will be rolled out through 2025. These updates are designed to take your communication solutions to the next level, offering you and your customers deeper insights, more powerful analytics, and advanced AI features. It’s all about unlocking even greater value from every conversation.
What’s New for Your Business?
By the end of this month, all clients on Dubber AI product plans will receive significant upgrades that will supercharge your business intelligence capabilities. Whether you’re using Dubber Insights, Unified Capture + Insights, or Dubber Recording + Trends, here’s what you can expect:
- More Powerful Analytics Across All Dubber Moments – Gain access to enhanced analytics that will allow you to extract key trends from every conversation.
- Deeper Business Intelligence for Enhanced Decision-Making – Our new features will give you more robust insights, empowering you to make data-driven decisions with confidence.
- Optimized Operations – These upgrades will help streamline your processes, enabling you to unlock the full potential of your captured conversations.
This means your team can now operate with more precision, uncovering insights that directly influence performance and strategy.
But That’s Just the Start!
We're not stopping there. Alongside these core upgrades, Dubber is also rolling out several exciting improvements to its standard AI features, including:
- Upgraded Conversation Highlights – Instantly pinpoint the most important moments in your conversations, now with improved accuracy and greater detail across all AI products.
- Advanced Sentiment Analysis – Understand conversation sentiment at a whole new level, with speaker-specific sentiment breakdowns to ensure no nuance is missed.
- Streamlined Conversation Actions – Effortlessly track critical action items from each conversation, ensuring follow-ups and next steps are always clear.
What’s Coming for Voice Recording Customers?
For those using Dubber's voice recording solutions, we have even more innovations on the horizon! We’re working on an exciting set of enhancements, which will roll out later next quarter. These updates will further elevate the Dubber experience, expanding the capabilities and value of your voice recording system.
At VoicePilot, we are committed to helping you deliver cutting-edge solutions to your customers. These updates are designed to make sure you can capture, understand, and act on your most valuable conversation data like never before.
Stay tuned for more updates—we can’t wait to show you the full impact these innovations will have on your business!
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